BASICS focus areas skills
 PSYCHOTHERAPY individual therapy couples-/group therapy
 SITE NOTICE references publications

Conflicts arise between people in relationship, be it between couples, families or neighbours, in organisations or teams. Conflicts influence and contaminate the family or workplace atmosphere and become detrimental to communication, health, efficiency and productivity.

Different perspectives, misunderstandings and conflicting interests can create tensions and arguments. It can be difficult for those involved to find a solution. A vital aspect of a mediation process is that individual ownership of the solution is taken and is not deferred to the mediator or other external party.

Mediation aims to support each individual in presenting their issues in their entirety, without accusation and in actively listening to other parties involved.

The impartial mediator facilitates this process securing each individual’s understanding and recognition of the other parties’ point of view. Solutions and the various steps to achieving those solutions are developed in collaboration with all concerned.